RP - Reset Portal Account Password in Onesite
To reset a Portal Account in Onesite 1. Go to the Navigation Menu > Applicants or Prospects tab 2. Search for the applicant 3. Under Actions , select Leasing Portal Account 4. Click the Complete link 5. Click Send Email 6. Click OK Advise the resident to check their Inbox or Junk/Spam fol…
RP - ActiveBuilding FAQs
Most Commonly Asked Questions Q: How do I get set up with an account? If you do not have an ActiveBuilding account, another staff member will need to send you an invitation and follow these steps: 1. Open the welcome email and select ‘Click Here to Get Started’. 2. If you are a new user, select ‘I am a New User…
