Due to the task list for renewals in the New Experience, where ever you start the renewal (Classic or New Experience) must be finished in the same version within OneSite. If you start in NE and finish in classic, it will NOT let you close the packet due to the NE showing task are not completed. We encourage all …
1. First, make sure that your rates have been approved for the expiring leases you are working on in AIRM by clicking on the AI Revenue Management tile on your RealPage Unified Dashboard, then clicking on “Renewal Lease Workflow”. They should be in a status of “Approved”. If they are not in approved status, Onesite …
* Start by selecting the menu icon at the top of the screen. Select “other”, and then select “Letters and Notices”. Enter the lease expiration dates you want to generate letters for and click “Find”. This will build a list of all residents whose leases expire during the dates you entered. Click on “select al…
* In the resident’s summary page, select Renewals>Renew/Go MTM. A window will appear showing all the offers that have been generated for the resident in Onesite. Select the offer that the resident has chosen. If the resident has already chosen the offer that they want online via the portal, their lease term sel…