RP - Failed Scanned Payment in Payment Batch
This Happens * when the MICR information for the payment may have been misread; * if the status displays Failed , it may indicate that an error has occurred. IMPORTANT REMINDER: DO NOT HIT THE RESOLVE BUTTON UNLESS THE CHECK/MONEY ORDER IS RESCANNED SUCCESSFULLY. Option 1: Review What is the Error Message St…
RP - How to Scan Check/Money Orders
Before You Begin * The date seen on the ledger reflects the Property Date at the time the scanned payment posted but may not be the actual date that it occurred. * The arrangement of the multiple checks when scanned may differ on the arrangement in the batch scanned. Kindly double check the image in OnePay when …
