RP – Do not Allow Check Payment
This will prevent residents from making payments using checks through the resident portal and manual payments in the office. To manage resident's check payment settings: 1. Go to the Navigation Menu > Residents 2. Locate and View your resident 3. Under the Actions column, click Special/Collection Status …
Scanned Checks are Showing Black Lines/Blurry Images
This happens when: * The imaging lens may need to be cleaned. * Any ink or dust on the Imaging Lens will cause black lines on the scanned image. Before cleaning the scanner, always disconnect the power and never use solvent or harsh chemicals to clean it as they may damage or discolor the scanner. Pleas…
