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Showing articles from packet tag

RP - Error Generating Forms/Packets in Onesite

When trying to generate forms or letters in a packet you receive the following error: Unable to generate Document(s) - Error received when generating forms. The packet definition may be out of sync. Please re-push the packet from Central to the Property and check the 'Apply changes to existing packets if they exist…

RP - Concession Addendum didn't Generate in Packet

Why This Happens * ​ The Concession Addendum has a constraint on it so it will only be generated as part of a packet if there is a concession entry added to a unit's scheduled billing. * The transaction category recorded in Scheduled Billing is incorrect. * The transaction code used for the concession may not be …

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